Unlimited claims on all types of repairs
CARCHEX delivers extended vehicle protection from partner providers to car owners. Their warranty policies help drivers get the protection they need against unexpected repair costs. CARCHEX partners with several auto warranty providers and help customers select the right one for them. They also offer affordable and flexible payment plans for extended vehicle protection policies.
Warranty Plans
CARCHEX categorizes the warranty plans from their partner providers into give different levels. You have Titanium, Platinum, Gold, Silver, and Bronze options. CARCHEX does not administer these warranty plans directly. They work with providers such as Allegiance, Royal Administration Services, and American Auto Shield.
| Coverage Level | Overview | Years of Coverage |
|---|---|---|
| Bronze | Covers only the most essential and basic components | Maximum 6 |
| Silver | Covers essential systems, comparable to enhanced powertrain plans | Maximum 7 |
| Gold | Covers major vehicle systems with flexible terms | Maximum 10 |
| Platinum | Comprehensive stated-component coverage | Comprehensive stated-component coverage |
| Titanium | Exclusionary coverage, similar to a bumper-to-bumper warranty | Maximum 10 |
The CARCHEX website offers limited information regarding the specifics of plans from their partner providers. As such, you will need to reach out to them and request more details about the coverage levels you’re interested in. One common benefit among all CARCHEX policies is the addition of 24/7 roadside assistance. This covers car rental, towing, gas delivery, and trip interruption.
The list of excluded items will depend on the type of policy and the provider. CARCHEX does offer plans for vehicles that have accumulated up to 250,000 miles.
Pricing
As mentioned before, the CARCHEX website does not offer the specific information about their plans and this includes their prices. Rates and prices vary depending on the coverage level, terms, and mileage options. The provider and the year, make, and model of the car also affect your warranty rates.
On average, car owners should expect to pay at least $200 to $750 a year on premiums depending on their coverage tier and the vehicle’s condition. One advantage of CARCHEX is that they offer flexible payments. You can choose how many months you want to spread over your installment plan. You can choose from 6, 12, 18, and 24 months. All plans also come with 30-day money-back guarantee. You can cancel the plan anytime and you will receive a prorated refund.
Filing a Claim
CARCHEX pays the repair center or mechanic directly as long as they’re accredited. When you experience a sudden vehicle breakdown or any issue, you can bring your to the nearest licensed repair center and you only have to pay the deductible.
The specifics of filing a claim vary depending on the warranty provider. For majority of CARCHEX partner providers, you only need to provide your policy details to the mechanic or repair center and they will get in touch with the provider directly.
Customer Support
You can reach out to the CARCHEX customer support team via phone or live chart every Monday to Friday 9:00AM to 9:00PM and Saturday 10:00AM to 7:00PM. CARCHEX also has a FAQ page on its website where you can find more details about how extended car warrantied work.
Conclusion
CARCHEX offers extended car warranty plans with different coverage levels which are administered by their partner providers. Car owners have a wide range of options to choose from so you will likely find a plan that suits your budget and your needs. All plans from CARCHEX provide 24/7 roadside assistance.
